useless DSTV

DSTV is useless, no wonder its going down, got a decoder and just linking it to my account is hell, cant do a simple thing like change of ownership, its just hardware guys. also "up to 24 hours' means 24 hours or less now you say up to 24 hours or 48 hours, mind you, this is 4 days after submitting my for, useless!!!!!