SM
Sikalengwe M
1 reviews | Active since Nov 2017
01 Feb 2020, 17:32
Useless dstv
So I wanted to reconnect my decoder, I went to dstv. Com they have a chat online. Duduzile helped me and told me I have to pay 440,75 for my account to be reconnected. I paid 450+ . When I called the call center they said I need to pay additional 150 . This is ****************. Why did duduzile tell me to pay 440 . The worst part is they play same movies everyday. The manager was useless . He couldn't even help me with my account statements. Dstv must fall . It's useless . Who is lying between duduzile and the call Centre agent ?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Feb 2020, 09:06 Dear Sikalengwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply03 Feb 2020, 09:06
Official
Dear Sikalengwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team