Useless DSTV!!!

I disconnected my DSTV during lockdown since I didnt have an income. Now after lockdown I would like it back. 3 days ago I phoned dstv to reconnect my services but on a lower package. So the consultant worked out the amoount I needed to pay and changed the package etc for me an told me I must go pay, and then phone back. So I went to pay an then a few hours later phoned back. I spoke to a different consultant who then told me there seems to be some issue and it will have to be escalated. I must just give it an our or so and it will be sorted out. by this time it was about 6pm so I decided to leave it until the next morning. So the next morning it still isnt working so I phone again. I explain everything that happened and this consultant said it was easily fixed, she changed everything on the system and said I must just give it an hour. So I left for work. Many hours later when I got back home it still wasnt working. So I phoned again. Again I speak to a new consultant, again I a told it will have to be escalated and I must just wait another hour. So again leave in until the next morning. Now the next morning (this is now the third da I am struggling). It still isnt working, so I phone again. I ask to speak to a manager, they tell me the manager will phone me back. I tell them what my problem is, she tells me it was never escalated, she has now escalated it for me, an I must just wait another hour. After an hour I phone again. I again ask for a manager, the manager will phone me back. Again I tell them my issue, now they say they will escalate it but add that it is an emergency since I have been struggling for so long. I must wait for 2 hours then everything will work and the manager will phone me. So 3 hours later I phone again. The manager still hasnt phoned me, and my dstv still isnt working. Again I am told the manager will phone me back, and again my issue is escalated. And now again I am told to wait for an hour. I ask the consultant I am hearing the same story the whole time and what other options do I have if it doesnt work again, and they tell me that I must just call back and they will escalate it further!!! So basically they do nothing!!! This service is useless!!!!!