jF
johan F
1 reviews | Active since Mar 2009
30 Dec 2024, 10:31
Useless DSTV
A week has past since receiving a replacement dstv fiber internet router. A week without internet and the ability to stream. I depleted the air time of 2 cellphone accounts trying to sort it out but nothing. Promises,promises and more promises but nothing was solve. I had to resort to prepaid data in order to keep security and solar systems operational. If I say my patience has reached its limits it is a understatement. DSTV can be sure of one thing...I expect a discount on next month's premium because this is not my issue to solve.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
30 Dec 2024, 10:32Hi Johan,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Dec 2024, 10:32
Official
Hi Johan,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
jF
johan F's updateReviewer Update
30 Dec 2024, 10:49There is always a promise to get back but that is what it is...a promise like this morning when I phoned
jF
johan F's update30 Dec 2024, 10:49
Reviewer Update
There is always a promise to get back but that is what it is...a promise like this morning when I phoned
jF
johan F's updateReviewer Update
30 Dec 2024, 16:09Unfortunately I do not believe anything anymore. I have had numerous response of ...We will get back to you blah blah blah
jF
johan F's update30 Dec 2024, 16:09
Reviewer Update
Unfortunately I do not believe anything anymore. I have had numerous response of ...We will get back to you blah blah blah
jF
johan F's updateReviewer Update
30 Dec 2024, 18:42My internet has been restored...Thank you
May you please initiate a process to award a discount on my monthly premium seeing that I had no service since the 22nd of December. I also had to revert to prepaid data in order to keep all my security and solar system operational.
May you please initiate a process to award a discount on my monthly premium seeing that I had no service since the 22nd of December. I also had to revert to prepaid data in order to keep all my security and solar system operational.
jF
johan F's update30 Dec 2024, 18:42
Reviewer Update
My internet has been restored...Thank you
May you please initiate a process to award a discount on my monthly premium seeing that I had no service since the 22nd of December. I also had to revert to prepaid data in order to keep all my security and solar system operational.
May you please initiate a process to award a discount on my monthly premium seeing that I had no service since the 22nd of December. I also had to revert to prepaid data in order to keep all my security and solar system operational.