Useless DSTV

I went all the way to your Randburg branch because I had no signal on my dstv premium subscription. Guy said my setting is off and sorted it out. Get home and now I am missing quite a few channels. Chat to your online help on Facebook. They cannot comprehend my problem. Then they say they will call me and nothing. Absolutely useless. No wonder people are cancelling their subscription. I am on the verge too if this is not sorted out today. Bye bye dstv hello netflix.