USELESS DSTV!!!

If I could rate DSTV -0000 I would. I have been struggling with my 2x extra views for the last 5 days. After numerous calls, I eventually got one technician phoning me back and he couldn't assist. A promise of a phone call the following day to correct the error message and I'm still waiting. Customer service even called today and I was promised a call back by a manager to correct the problem today and guess what I am still waiting. Disgusting service from DSTV. I should be reimbursed for all the time spent on the phone and a discount on my monthly bill as I have had no service on my extra views for the past 5 days so why am I paying for these...Pathetic!!!