AM
Angelique M

1 reviews | Active since Aug 2018

24 Aug 2018, 13:34

USELESS DSTV

We have been in a argument with DSTV for a month now because of a software update they did and now we cant access box office of catch up it has a message that pops up saying this is not available in your country we have done everything they asked even took it to multichoice to be tested were they factory resetted it and it still shows the same message i am so ****ed off i have to pay so much money every month just for this they dont even try to assist just say sorry its broken you have to buy a new on e ***FFFFF!!!!!!!!!!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Aug 2018, 09:43
Official

Dear Angelique Myburgh

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2018, 11:33
Official

Good day Angelique Myburgh

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

We are aware of the ongoing issue with Catch Up & Box Office . Our technical team is working on resolving it urgently and ensuring that the full catalogue will be available as soon as possible. We apologies for the inconvenience caused.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

AM
Angelique M's update29 Aug 2018, 11:38
Reviewer Update
thank you so much for this reply