LN
Lana N

1 reviews | Active since Jul 2018

19 Jul 2018, 10:12

Useless DSTV!!!!!!

Up to date, I still have not even received a phone call from DSTV to sort my problem. My problem started 2x weeks after the new decoder for Price Lock was installed. I have been paying ever since (must be almost a year now) for a service that is not working. DSTV is still not responding!!!! Useless bunch!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2018, 15:46
Official

Dear Lana Nel

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2018, 11:15
Official

Good day Lana Nel

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Reference is made to our telephone conversation in regard to your second decoder that is not working, you advised that you not at home and we will be unable to do trouble shooting.

Please refer to your personal e mail address for more detail pertaining to your concerns.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,