Useless Debit Order Department

<p>I am so frustrated to have had my DSTV subscription for 4 or 5 months now and even though I setup the debit order on day one. The useless people have not got it right once. From emailing debit order email address as advised by call centre. To sending to enquires as adviced by call centre. Emailing the call centre agent twice. My latest call on Friday 05/08/2016. I got another call "sir do you know you have not paid the DSTV accout as yet. your account refelects as cash account." from the call cenre and even though 15 days ago I was asured the account debit order was setup and it was escilated to a manager. as before nothing was done. I got promissed when I called the call centre to complain AGAIN why it not setup the manager would call me that very night to confirm they will make sure its actioned. Guess what it never happened.</p>