SH
Shaniel H
1 reviews | Active since Oct 2019
30 Jun 2023, 20:22
USELESS CUSTOMER SERVICE INFORMATION
I was on dstv access for R99 everymonth I then bought an explora and called in for them to activate the PVR I asked the lady how much will I pay and she said nothing.she then activated my pvr I then checked my account and my account is R428 its saying I cancelled something I have no idea what is going on because my account is going to be debited tomorrow and I am not paying R428 MY ACCOUNT WAS R99 AND I WANT IT BACK ON THAT AMOUNT
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Jun 2023, 20:24Hi Shaniel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jun 2023, 20:24
Official
Hi Shaniel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SH
Shaniel H's updateReviewer Update
30 Jun 2023, 21:22I tried to call into the call centre and I spoke to Abulele from PE he said he would call me back but never did his supervisor name was Xolele he was a useless agent because he didn't even k know what he was talking about and never did help and call me back.get rid of people like this
SH
Shaniel H's update30 Jun 2023, 21:22
Reviewer Update
I tried to call into the call centre and I spoke to Abulele from PE he said he would call me back but never did his supervisor name was Xolele he was a useless agent because he didn't even k know what he was talking about and never did help and call me back.get rid of people like this
SH
Shaniel H's updateReviewer Update
03 Jul 2023, 07:38Shocking hoe DSTV hello peter service is you guys have still not contacted me and this has still not been sorted out
SH
Shaniel H's update03 Jul 2023, 07:38
Reviewer Update
Shocking hoe DSTV hello peter service is you guys have still not contacted me and this has still not been sorted out