USELESS CUSTOMER SERVICE ALWAYS GIVING INCORRECT INFO
I wish there was a sub-zero rating because DSTV customer service is ABSOLUTE ****! Every single time you call or tweet them, each of those agents will give you a different story but all 7 people you speak to will not answer your question or solve the problem. You should just give us direct lines to the decision-makers since you can't bother to train your agents or hire competent people.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Aug 2020, 14:38Hi Lindelwa Refilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Aug 2020, 14:38
Official
Hi Lindelwa Refilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
26 Aug 2020, 14:42How soon, 20 days later? Because it's 20 days since I sent an email to one of your team leaders and I still have no reply.
's update26 Aug 2020, 14:42
Reviewer Update
How soon, 20 days later? Because it's 20 days since I sent an email to one of your team leaders and I still have no reply.