Useless customer service

<p>Today I had completely lost my temper with DSTV (Multichoice).</p> <p>After phoning in 4 times to ask for help on a status bar problem, I was constantly cut off due to the fact that no one working on the lines knew what to do. I had also asked for the names of some of the people I was trying to deal with, however they ignored me or just put the phone down. The rudest one of them all (Jabu) had given me his name however, after I explained my problem I was cut off yet again. On the final call I had asked to speak to a manager or a supervisor, but was answered with a uninterested response saying that she is too busy and we have to speak to the consultant. </p> <p> </p> <p>This has been the final straw as this is a common occurrence that we are faced with regularly. If management ever take time out of their "busy" schedule to read this I suggest they turn to customer service NOW as it might be their only life line once their much cheaper competition (Netflix) start to stream South African sport. We have now cancelled our over-priced subscription to DSTV and happily moved to Netflix. </p>