USELESS CUSTOMER SERIVES IN ACCOUNTS

*********** ! ***** ! *******. i have been struggling for more than 2 months to have them run my debit order. Then they dont. They just diconnect and charge u for the reconnection. Then i give instruction to run debit order then they still dont. Eventually i pay via eft. Then the struggle starts all over again. So after about 30 phone calls and plenty requests for them to send me a statement because they have NO IDEA how accounting works, i still have no statement. Then i call in to CANCEL the debit order. This month i paid eft and guess what??? They decided to not only commit theft....because they took devit order when there is NO agreement in place....they also ***** my money cos i have already paid via eft. So what now??? Will they refund me the ****** unauthorised money or must i spend time and money and effort to go to my bank to go get my own money back that they stole from me? Dstv is the most uselless company as you are just a number and they just want ur money, NO customersevice