Useless *****ed Multichoice

I subscribed to Dstv's "Premium" streaming service on 5 Nov 22 to watch the rugby, the monthly subscribtion amount of R699 went of my FNB acount immediatly after I entered my card details. According to the Dstv website my services would be available immediatly to start streaming, 5 days later of typing whatsapp messages, "live chatting" to multiple consultants (because it is impossible to speak to an actual human at multichoice) and sending all possible types of documentation and bank statements to prove that I did subscribe my services was finally active on wednesday 9/11/22. Today is Saturday 12/11/2022 and I want to watch the F1 and the International rugby that is on today and guess what....MY SERVICES ARE OFF AGAIN!!!!!!! I have had to resend all the documentation again and tried to get my services activated but it is like communicating with 2 year old children. Now I get told that I owe them R742 plus reconnecting fees for my decoder, I DONT EVEN HAVE A DECODER!!!!!!!! I am told now that the matter was escalated and they will get back to me within 24-48 hours!!! You took my money immediatly after I subscribed to watch rugby and I still havent been able to watch 1minute of sport since I subscribed. Thisis the most useless company I have ever come across, you are making Eskom look like a world class company.