pG
pravashni G
1 reviews | Active since Nov 2015
08 Jan 2016, 10:29
useless consultants don't know their job
I have an aspect ratio issue with dstv n none of the 3 consultants I spoke to listened to me<br> <br> Like they programmed to say use shift n arc<br> <br> I'm telling them it's not changing its t into at the bottom of screen when I press info that's zoomed not the screen<br> <br> N thislast ***** cut t call in me<br> <br> T there ******s working at dstv wasting my airtime n none of them know anything except shift n arc key
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jan 2016, 07:55Hello roxylaw,
Kindly note that the arc option that has been provided by the agents should fix the problem. If the problem persists, you need to check the TV aspect ratio and not the decoder's aspect ratio.
DStv service is on the 25th of every month.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
Kindly note that the arc option that has been provided by the agents should fix the problem. If the problem persists, you need to check the TV aspect ratio and not the decoder's aspect ratio.
DStv service is on the 25th of every month.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
DStv (MultiChoice)'s reply25 Jan 2016, 07:55
Official
Hello roxylaw,
Kindly note that the arc option that has been provided by the agents should fix the problem. If the problem persists, you need to check the TV aspect ratio and not the decoder's aspect ratio.
DStv service is on the 25th of every month.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
Kindly note that the arc option that has been provided by the agents should fix the problem. If the problem persists, you need to check the TV aspect ratio and not the decoder's aspect ratio.
DStv service is on the 25th of every month.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso