1 reviews | Active since Nov 2017
Useless consultants
1monthe ago i made payment arrangements for my account that was in arrears of which i was never notified they just stopped the services i mad these arrangement 3times with 3 different consultants, this month they took R2044 out of my account without my permission, upon phoning them regarding this matter they tell me they have no records of any payment arrangements and thats it they cant do anything for me. Taking money out of a persons account without their parmission is theft and *****. I have asked them for my voice recordings but with this they cant help either. I was never notified that my account was in arrears. I cant believe the unproffesional nature of their bussiness they should be ashamed!!
Dear Jaco Vorster
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jaco Vorster
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jaco Vorster
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We tried to contact you to assist with your concerns without any success.
Your billing concerns has been escalated to our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Dear Jaco Vorster
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We tried to contact you to assist with your concerns without any success.
Your billing concerns has been escalated to our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,