Useless company and customer service

Yet again DSTV have messed up as have now received 4 SMS's in the last 2 months stating that my contract is coming to an end and a R105 access fee is applicable. Have phoned yet again to say I don't have a contract and this time get told a totally different story this time to my call last month. Their management is happy to waste money on TV adverts all about their new technology yet can't give their clients decent service and the correct information. We definitely need competition to DSTV and Multichoice.