1 reviews | Active since Mar 2013
USELESS COMPANY!!
How many of you fellow South Africans battle with DSTV each and every single month.????? we pay a huge amount to them to watch what..1 movie 1000x over and over and over again. i can name a few movies that i have now seen on dstv so many times i think i know the words. ex: rambo, london has fallen, big mommas house 1 and 2. daddy's home 1 and 2 etc etc etc..... then we have to watch nigerian channels, why???? i dont know as they have dstv in their country. hey there is even a seperate bouquet for them but you and i.....NOOOOOO!!! we are paying to watch those channels. can we understand them....NOOOO!!! but we have to take them, non negotiable..AND PAY FOR THEM!!!! I have changed my payment date. phoned in ...arranged it..guy told me to pay R690..i did..Payment date was incorrect so i phoned in again..changed it again..ASK THE CONSULTANT DO I HAVE TO PAY ANYTHING....NOOOO!!! HE SAYS..YOU PAY ON YOUR NEXT PAYMENT DATE WHICH IS THE 5TH OF APRIL..last week. my dstv got cut off..phoned in..first speak to a lady with the name of andile...very rudely she told me sorry you did not pay the correct amount..i ask for the manager..never spoken to him..i cut the line..phoned in again...a very friendly lady, dont know her name helped me and told me : MAM YOU WERE GIVEN THE INCORRECT INFORMATION BUT SINCE YOU ARE NOT TO BLAME I WILL RECONNECT YOUR SERVICE, REVERSE THE R50 FEE AND THEN YOU PAY THE FULL AMOUNT ON THE 5TH.. what is today's date???? the 3rd??? guess what???? my service is suspended????? !!!!!!!!!!!! why????? i MADE AND ARRANGEMENT???? the more i tell the person on the other side i did not make an arrangment, the more he tells me it is not his problem that i was given the incorrect information, and the MACHINE!!!! sees my payment as an arrangement.... what a useless *********** company..
well let me tell you DSTV!!!! as i have complaint on your website..never going to receive feedback..but i am going to in investigate how to get rid of you..the only reason i have your machine still in my house is because of my husband and his sport..if it wasnt for that you would have been gone long time ago..
but now i am going to make it my priority to get information as to how to see sport and cancell you..that will be the best day of my life!!!! your service is pathetic and your staff ***********. your channels even more pathetic.!!!!
thank you
