ND
Noel D

1 reviews | Active since Aug 2018

28 Aug 2018, 17:59

Useless case.

Ive had the worst experience with dstv/multichoice , for the past 2months im unable to record anything but funny enough my account is always on time paid.Agents in the call centre can never sing one song so dstv is very unreliable..im sitting with a screen telling me my subscription is confirming since this morning ...agents again tell me they sending signal. ..i wonder to who maybe to my neighbor with my details because clearly nothing is happening...dstv needs a wake up call no wonder everyone is using fibre and enjoying netflix.dstv is the worst ever!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2018, 14:39
Official

Dear Noel Doyle

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Aug 2018, 19:02
Official

Good day Noel

Thank you for taking my call today.

I apologise that you still cannot use the recording functionality.

Please send us the screen shot of the error to ***. Also, confirm the signal strength and quality for all three Tuners.

This feedback will be referred to our technical team for further assistance.

Kind regards

Dinah

Best regards,

ND
Noel D's update10 Sept 2018, 08:48
Reviewer Update
So ive decided to downgrade seen that no one could assist so even with the downgrade im still have problems with you guys..."we are confirming you subscription"for days