USELESS CALL CENTRE AND RUDE SUPERVISOR!!!!!!

Item: DStv (MultiChoice)
Rating: 2
Author: Lizelle A

After a 40 minute call to the Multichoice Call Centre ***- approx 28 mins with the agent and a further 12 mins with thee most unhelpful and rude supervisor who spent most of the time \sighing"or silent"

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

05 Jan 2016, 07:25

Hello lizarendse0709,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply05 Jan 2016, 07:25

Official