BG
Beverly G
1 reviews | Active since Jun 2017
27 Aug 2021, 09:14
USELESS CALL CENTRE AGENTS
If I could rate you 0 stars, I would. Please fix my billing issue before I get disconnected! I am trying to pay online but I see you people have double billed me. I need to pay R2008... For what exactly? For the same **** to be replayed over and over again. The R1004 is bad enough, now you guys want me to pay R2009, I called in and held on for 20 minutes, only for your call centre agent to hang up on me! Fix this mess or else I'm more than happy to cancel it.
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DStv (MultiChoice)'s replyOfficial
27 Aug 2021, 10:48Hi Beverly Govender,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Aug 2021, 10:48
Official
Hi Beverly Govender,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team