sC
susan C

1 reviews | Active since Dec 2016

30 Jan 2020, 14:24

USELESS

were do i start im so fedup with this dstv from last year im trying to get hold of the accounts department and till today no one phoned me.. i have so much problems with dstv. well another thing is why cant we as customers speak to the accounts depart why must it be escalated. i got a call from a number that shows dstv and when i answered the person put the phone down SOOOOOO PLEASE TELL ME HOW DO IT WORK BECAUSE IM SO GATVOL OF THIS NOW. AND STOP OVER CHARGING US... THE SAME MOVIES ARE PLAYING OVER AND OVER

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2020, 08:52
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2020, 11:18
Official
Hi Susan Cronje

On behalf of MultiChoice, I would like to apologize for the inconvenience caused. 

As per our telephonic conversation, I have sent your query to Price Lock. 

A consultant will give you a call and assist you with a payment arrangement.  

Kind regards
Ntando

Best regards,