Useless as always

Bought a new decoder and I called multichoice to assist with transferring my profile. I was told told to hold until was cut off by airtime. No one bothered to call me back. Made the second call, this time i was promised that should i get cut off while being made hold, the'll call back. Got cut off again, no call forthcoming. Aplarentely they are struggling with transferring my profile. I was immediately reminded that DSTV is useless. I even downgraded immediately. It's not worth the time and struggle. This company is useless.