LG
Lo G

1 reviews | Active since Sept 2016

02 Mar 2021, 14:22

USELESS and PATHETIC

Got details of installer from DSTV website. Installer installed Dish and Smart LNB. I requested for 2nd Explora NOT TO BE ACTIVATED as it's a gift for mother in law.

They went ahead and activated this.

Now I'm being billed for this.

When I called I was told it was rejected but I must still pay for 2nd decoder from 28th to today.

This is not my problem as this is DSTV installers and DSTV incompetence.

I will take thos up with Ombudsman also.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2021, 15:21
Official
Hi Lo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team