USELESS And PATHETIC

Item: DStv (MultiChoice)
Rating: 1
Author: Thabo S

I have upgraded my Pricelock on Wednesday 13 May 2020. On 18 May after numerous calls to Multichoice I recieved my tracking number OFT1T***. Delivery address was wrong and I contacted Multichoice and @@DSTVCARE and was told its correct. My delivery address is Alexandra Johannesburg 2090 Delivery address on on the dot is Alexandria 6158 Eastern Cape. Recieved call this morning from courier that they want to deliver my explorer in PE???????????

Million of calls yo Multichoice Promised to call back by Joan Mothibe ,Subusiso , Itumeleng. And till now nothing. Multichoice dont gove a damn about customers and now for their convenience using Covid 19 as excuse.

No 1 take ownership and call me with feedback I must always call.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

22 May 2020, 13:22

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply22 May 2020, 13:22

Official

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Thabo S's updateReviewer Update

22 May 2020, 13:23

I have now lodged complaints at
ICASA
Consumer Goods & Services Ombud ref Y42RJVL9

Thabo S's update22 May 2020, 13:23

Reviewer Update

I have now lodged complaints at
ICASA
Consumer Goods & Services Ombud ref Y42RJVL9

Thabo S's updateReviewer Update

22 May 2020, 17:36

This is seriously not on. Please employe people that listen. This us a USELESS answer just as your staff at Multichoice. I must be inconvenienced because your staff is illiterate. I want it Monday or you can cancel

Thabo S's update22 May 2020, 17:36

Reviewer Update