1 reviews | Active since May 2014
Useless and Frustrating. Basic Training needed for Call Center Support
Bad service, bad attitudes. Consultants don't understand how business works (Change of Ownership, debit Orders, Debits and Credits). Even Team Leaders and Management are clueless. Lots of training needed. Taken a month to sort out change of ownership, change of bank details and pass a credit note. Activation has been cutoff and been double billed. Very very frustrating with countless calls and no documentation of previous calls.
Dear Savvas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Savvas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Savvas
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The credit amount of R479.29 is reflecting on the account of Mrs Christina MALLOTAS. To remove this amount to your account we need confirmation from Mrs Christina MALLOTAS that we can do so.
We confirm that both your decoders is active on our Dstv Premium Package.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Savvas
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The credit amount of R479.29 is reflecting on the account of Mrs Christina MALLOTAS. To remove this amount to your account we need confirmation from Mrs Christina MALLOTAS that we can do so.
We confirm that both your decoders is active on our Dstv Premium Package.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,