USELESS AND APPALLING SERVICE

The most useless group of customer care consultants, almost 12 hours of call counts and nothing is resolved.

Your consultants put me on hold for 1 hour with your lousy and depressing music, then the call is cut without attenting to my issue.

I've sent emails and received several ref numbers and still no call or emailed response from anyone of your guys.

No customer care at all. ****ing wastes of my money, I've paid for the services to be reconnected as per the advise of your supervisor and still nothing.

Then my billing is incorrect as I am told that I have reversed a 2 month old debit order in January. Which is incorrect, I've sent statements to prove this and still no call or email or even an acknowledgement. Just get a lousy ref number which means nothing.