JA
Josy A

1 reviews | Active since Dec 2013

17 Oct 2017, 08:01

Useless agents on Social Media

It’s been 4 days now that DSTV now is not working. It keeps pausing and buffering. My line speed is perfectly fine. I’ve been in contact with the guys on Twitter and they are absolutely useless. No feedback given. It’s been working in the past. Is it so difficult for a tech to give you a ring to see what’s wrong??? Dstv now is ******* and I wouldn’t pay R2 for Dstv and their useless service.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2017, 08:41
Official

Dear Josy

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2017, 15:05
Official

Good day Josy

Apologies for the inconvenience this has caused.

Please try to clear browsing history and cache then log in using Chrome.

Please note that a minimum connection speed of 2Mbps is required, but for the best experience, we recommend a 4Mbps line or faster.

Let us know how it goes.

Thank you

Girly