Useless Acredited installers

<p>I recently purchased a third decoder and Ellies appointed Admire satellite Systems, Ngoni to install my system as the decoder came with a voucher. I arranged with Ngoni to come on Sat 12/08/17. He was there as agreed but he looked at my hardware setup and advised me that he could not link the third decoder as I needed to upgrade my exicting PVR to an Explora. I agreed with him that I would puchase it same day and he agreed to come back Sun 13/07/17 to complete installation. The agreed time came and went and he did not show. I called him and he came with some **** and bull storey that I was supposed to call him to confirm which is total bull. He then said he was far away and would take at least three hours to get to me. I was not very happy with his response and when I informed him that I was hoing to complain his response was "ja fine, whatever". These poeple may not be employed by Multichoice but they represent you and are your face and voice. I believe they should be taught how to deal and treat customers on your behalf.</p>