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Amilcar A

1 reviews | Active since Nov 2014

24 Oct 2016, 18:22

Useless "Accredited" DSTV Installers

<p>Useless ACCREDITED dstv installers</p> <p> </p> <p>I am a dstv client since August 2016. 3 weeks ago my dstv started to lose channels daily and on the third day it broke completely. I called my installer who replaced a box for R20 and charged me a call out fee of R380 with a 6 months warranty.</p> <p> </p> <p> This past friday i stareted to lose channels again and on sunday everything was gone. Since I had the warranty there was no call out fee and he says the LNB and cables need to be replaced due to lightning damage.</p> <p> </p> <p> SO 3 WEEKS AGO THERE WAS NO LIGHTNING, IT BROKE. FRIDAY THERE WAS SOME LIGHTNING AND IT BROKE THE SAME WAY. SURELY THESE PEOPLE DONT KNOW WHAT THEIR DOING AND THEY THINK THEY CAN BULL S**T THEIR CLIENTS.</p> <p> </p> <p>THANKS DSTV, CANCELLING THE SUBSCRIPTION AND REVERTING TO THE INTERNET.</p> <p> </p> <p>USELESS!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2016, 07:28
Official

Dear Amilcar

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2016, 11:06
Official

Good day Amilcar

Thank you for bring this matter to our attention.

We tried to contact you without any success.

Please provide us with the name and number of the MultiChoice accredited installer you used in order for us to investigate and resolve your concerns.

We awaiting your responds

Rupert