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laurencia` ramchunder

1 reviews | Active since Sept 2014

14 Oct 2022, 13:12

USELESS

If i could you you a half a star I would. Im so frustrated with DSTV. I bought a new decoder after my old decoder failed to read my card the new decoder was purchased from PEP store in Verulam that is another bunch oif useless people. my new decoder has been giving me E48 error on and off from the beginning it now has completely stopped working 3 months later. i then called up your call centre and they told me i should go back to the store I bought it from I used an uber to get me to PEP who then refused to help me I AM NOW BEING TOLD TO TAKE ME DECODER TO ANOTHER PLACE 30 minutes away. NOW either cancel my subscription of fix my DAMN problem

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Oct 2022, 16:36
Official
Hi Jack 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team