AS
Alain S

1 reviews | Active since Mar 2009

21 Feb 2017, 17:26

USELESS : 50 EMAILS LATER AND STILL UNABLE TO PROVIDE AN INVOICE FOR PAYMENT !!!!!

<p>I have emailed DSTV over 50 times this month requesting an invoice for payment. There are 9 emails on this mailing list and not one can provide an invoice !!!! Now they have suspended my services due to their ineffeciencies !!!! They should not be in business.</p>

0
Replies (11)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Feb 2017, 18:24
Official

Dear Alain

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team

AS
Alain S's update21 Feb 2017, 18:47
Reviewer Update

This is the standard answer since June 2016 .... in the meantime you have suspended my service !!!!!!

AS
Alain S's update22 Feb 2017, 12:20
Reviewer Update

This is a joke !!!! The statement you sent me is from someone in Durban ???? I am in Cape Town !!!!

What must I do to get an invoice for payment ??????? Another 50 emails ????

AS
Alain S's update22 Feb 2017, 14:40
Reviewer Update

Still waitinng for my invoice to pay you !!!!! I have been asking since 3 Feb and still nothing !!!!

Where is the customer service ?????????

AS
Alain S's update22 Feb 2017, 14:41
Reviewer Update

In the meantime my service has been suspended due to your lack of service !!!!!

AS
Alain S's update22 Feb 2017, 18:43
Reviewer Update

Hi

Thanks and noted. He did phone me and now going to wait and see how long it is going to take to resolve this issue that has been pending since June 2016. I needed to pay hellopeter to get somewhere with DSTV !

AS
Alain S's update23 Feb 2017, 17:09
Reviewer Update

Hi Elna

Mr Hlubi Mapuma phoned me yesterday and said he was going to phone me today. If he could not get hold me he said he would email me. It is now 5.08 pm and still nothing !!!!!

What more must I do to get my invoice for payment ??????

AS
Alain S's update24 Feb 2017, 12:33
Reviewer Update

Still nothing !!!!!!!!!

AS
Alain S's update27 Feb 2017, 15:03
Reviewer Update

Any news on my invoices ?????

AS
Alain S's update28 Feb 2017, 14:38
Reviewer Update

Dear Elna

Mr Mapuma is unfortunately unable to assist at this stage. Is there anyone else ?

Thanks

Alain

AS
Alain S's update28 Feb 2017, 17:45
Reviewer Update

Dear Elna

I have referred to the emails and also rep**** to her.

Thanks
Alain