pV
petrus V

1 reviews | Active since Jan 2013

27 Feb 2018, 07:11

useless!!!!!!!!

I'm now really getting ****ed off with Dstv!!! If you have the full package you don't pay for the DSTV walka . I'm not sure why I already had to phone your office in centurion four times and explain it to them. I am an customer they should know it. I'm not asking this again stop charging me for my walka and make sure that you pass a credit on my account ASAP!!!!!!!!!!!!!!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2018, 08:16
Official

Dear Petrus Gerhardus

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2018, 14:41
Official

Good day Petrus Gerhardus

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We currently investigating your concerns with our billing department for urgent resolution.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

pV
petrus V's update18 Mar 2018, 06:15
Reviewer Update
Almost a month ago and im still waiting for the phone call!!! Useless like mentoined before!!!! When will the refund happen or do you guys like *****inf from your cuatomers????? When will my price lock expire? Im canceling with you bunch of useless people.!!!!!!!!