Useless!!!

Dstv is useless. My account was suspended due to non-use. On the 20th i decide to use the sms feature to find out my balance which says pay R446 immediately and R720 on or before the 19/09. So i pay R450 and call in to have services activated. After 6 calls i manage to have it done. Now i come home on the 25th and see my services deactivated. I call the call centre number and the self service says services are active and R0 owing now but still i get E16 error. Then i wait for the operator who takes 16 minutes telling me i must pay another R156. She then says she needs to speak to her supervisor which then takes forever until my airtime runs out. Now i cannot do anything without airtime and they do not rectify the problem from their side. This is ridiculous. One system says services are active but the agents says its not. What is going on? Im on the full premuim package which costs so much but you get such useless service! I want my services active. You phone me if you have a problem!