Useless
<p>I paid for an reactivated my account two weeks back already .but since hav not bn able to view channels....after many phone calls an i was told to take my decoder an remote in for testing i did an was told i needed a new remote wich i perchased got home an nothing had changed.after spending an hour again on the phone i was told eventually that the card number wud b reset from dstvs side an it shud b on in an hour....i waited an nothing....i hav spent a fortune with no satisfaction.this is shocking service! Wat am i suposed to do now! </p>
Helpful (0)
Replies (10)0
Replies (10)
DStv (MultiChoice)'s replyOfficial
09 Feb 2017, 12:19Dear Kirsty Van Den Berg
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Feb 2017, 12:19
Official
Dear Kirsty Van Den Berg
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Feb 2017, 18:36Dear Kirsty Van Den Berg
Thank you for taking our call as discussed the service is active on our end, we have referred the matter to our technical team for further assistance.
As soon as we have feedback, we will be in touch.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply10 Feb 2017, 18:36
Official
Dear Kirsty Van Den Berg
Thank you for taking our call as discussed the service is active on our end, we have referred the matter to our technical team for further assistance.
As soon as we have feedback, we will be in touch.
Regards
Elna
Best regards,
's updateReviewer Update
15 Feb 2017, 10:10Im still waiting for sumone to cum back to me !this is unacceptable.
's update15 Feb 2017, 10:10
Reviewer Update
Im still waiting for sumone to cum back to me !this is unacceptable.
DStv (MultiChoice)'s replyOfficial
18 Feb 2017, 14:38Dear Kirsty Van Den Berg
As per our conversation yesterday, Kindly take the decoder and the remote for testing at your nearest Multichoice Service Centre or Agency.
Please use this link to find your nearest Service Centre or Agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply18 Feb 2017, 14:38
Official
Dear Kirsty Van Den Berg
As per our conversation yesterday, Kindly take the decoder and the remote for testing at your nearest Multichoice Service Centre or Agency.
Please use this link to find your nearest Service Centre or Agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Feb 2017, 15:53Dear Kirsty Van Den Berg
We tried contacting today at 3:45 pm to no avail.
Please let us know of which time is convenient for us to contact you.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply23 Feb 2017, 15:53
Official
Dear Kirsty Van Den Berg
We tried contacting today at 3:45 pm to no avail.
Please let us know of which time is convenient for us to contact you.
Regards
Elna
Best regards,
's updateReviewer Update
05 Mar 2017, 11:09Im standung at the multi chouce at festival an they saying its not connected.!!!!! They say ut never was.on their system.iv had enough!i an very unhappy .pls advise.
's update05 Mar 2017, 11:09
Reviewer Update
Im standung at the multi chouce at festival an they saying its not connected.!!!!! They say ut never was.on their system.iv had enough!i an very unhappy .pls advise.
's updateReviewer Update
05 Mar 2017, 11:11Iv bn told they i must get a new smart card but they dnt know if thats the problem.
's update05 Mar 2017, 11:11
Reviewer Update
Iv bn told they i must get a new smart card but they dnt know if thats the problem.
's updateReviewer Update
05 Mar 2017, 11:12Iv been told i must go to randburg now.u people r useless!
's update05 Mar 2017, 11:12
Reviewer Update
Iv been told i must go to randburg now.u people r useless!
's updateReviewer Update
05 Mar 2017, 11:38And now i will wait 2-3 days for a response an this will problem will continue.someone is lying to me or everyone who works at multichoice is incompitant. If this is not sorted this week i will post this on all social media.an i will not be bothering with dstv any longer...
this is a disgrace!
's update05 Mar 2017, 11:38
Reviewer Update
And now i will wait 2-3 days for a response an this will problem will continue.someone is lying to me or everyone who works at multichoice is incompitant. If this is not sorted this week i will post this on all social media.an i will not be bothering with dstv any longer...
this is a disgrace!
's updateReviewer Update
10 Mar 2017, 06:36Still no response. Unacceptaple.
is this how they treat all their customers.can sumone contact me!
's update10 Mar 2017, 06:36
Reviewer Update
Still no response. Unacceptaple.
is this how they treat all their customers.can sumone contact me!