CK
Colin K
1 reviews | Active since Nov 2013
14 Jul 2015, 06:18
USELESS
After your irritating automatic maintenance, my new decoder has lost sound. It took 10 minutes to reboot, only to still have no sound. At R9000 per annum this is highway *******! My guess is that you have overloaded the system with software so that you can maximize your profits, at the expense of your customers. Are you hoping that we will all \upgrade"so as to enrich your shareholders ?"""
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Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Jul 2015, 10:35Hello CGK,
Reference is made to our telephonic conversation in regards to your sound problem.
You advised that the problem has been resolved and everything is in good working order.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to your sound problem.
You advised that the problem has been resolved and everything is in good working order.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply14 Jul 2015, 10:35
Official
Hello CGK,
Reference is made to our telephonic conversation in regards to your sound problem.
You advised that the problem has been resolved and everything is in good working order.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to your sound problem.
You advised that the problem has been resolved and everything is in good working order.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert