URGENTLY ASSIST - REALLY ANNOYED

been paying our account regularly by no later than 30th of each month - our decoder broke in September due to power surge didn't have dstv for 4 days - and phoned dstv a few times to assist we don't live near a MULTICHOUCE and went all over to all outlets, no help from either - just told us get a new decoder which we did so we paid 499 to get a new decoder and still paid our account plus AN ADDITIONAL 150 today 5/10 SEEING as \we are apparently"disconnected no NOTIFICATIONS that dish went up SO paid our 399 amount as per usual - for the past few months - no MESSAGES on the decoder NOTHING - paid a few reconnection fees prior - also cos payment didn't reflect via eft from capitec had this problem a few times. KINDLY assist and reconnect dish payment proof of an additional 150 was send via email to [Email Removed] <br> PLEASE help! AGAIN as mentioned dish broke no replacement had to buy a new decoder as well.<br> <br> THANK YOU """