Urgent xv specialist intervention!!!!!!

Since 7 June 2019 and 11 calls made with minimum duration of 20min to 60min I have had the pleasure to deal with *********** staff I keep on speaking to consultants who are not equipped to help me. After being transferred to the manager, Maharaj and explaining the issue to her and the way they fixed the error 143-4 this morning will only be a temporary fix as it was done yesterday and last night it didn't work again leaving me frustrated and ****ed off not able to call as it is outside office hours and *********** dstv doesn't have this error on there short little list of errors which this one has been dating back for many years as I have seen on other threads and the solution to fix it once and for all.

The xv specialists is supposed to fix the config issue that goes hand in hand with this query and not just do a quick fix linking and resetting the to explora decoders as it was done yesterday and only worked for a few hours until I had the same problem again. Which is the same fix the did this morning and will only last a few hours again!!!

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM

Awaiting your urgent response