Urgent Request to Cease Unsolicited Contact

DStv Customer Service Team,

I am writing to formally request the immediate cessation of unsolicited sales calls that I have been receiving multiple times per day from your representatives.

I am not a customer of DStv and have never provided my phone number or personal information to your company.

I find this repeated contact to be intrusive and a violation of my privacy. Furthermore, I believe this practice contravenes the Protection of Personal Information Act (POPIA) of South Africa, which mandates that personal information should only be processed if it is necessary, relevant, and done with the consent of the individual.

I hereby demand that my personal information be promptly removed from your call centre database and that my number be added to your Do Not Call list to prevent any future unsolicited contact. I trust you will treat this matter with the urgency and seriousness it deserves.

Please confirm in writing that you have taken the necessary steps to comply with my request.