MG
Maurete G

1 reviews | Active since May 2016

18 Aug 2023, 11:04

Urgent Paid up letter required

Calling your call center does not help when your retention office don't answer calls. I need a paid-up letter to update my ITC with you guys urgently. I am getting emails saying I owe different amounts but when I call into your call center I have a credit of R0.00. Please update my information on ITC and send me a paid-up letter as a matter of urgency.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2023, 11:17
Official
Hi Maurete, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team