1 reviews | Active since Dec 2020
URGENT FEEDBACK TO THIS PATHETIC SERVICE
I first got disconnected at DSTV because you did you account audit and discovered that when I won in April you double credited me and therefore claimed that back and accused ME of reversing part of my EFT, later you realised that I didn't do that as I paid my account even on April as I wasn't aware that I won so u corrected everything and apologised. Two Sundays ago you disconnected me again claiming the same thing I asked for Manager and suddenly you checked my account reconnected me and no one ever called me rather blamed it on my setting. #PATHETIC#WIN. I moved on cause as I saw on hello peter you had a lot of complains in which you failed to resolve them too.. innovative technology my foot. Now TODAY 17/08/2021 you disconnect me again and blame that I paid before the debit order day and that it shows I owe R523 again which is due today. The same issues again. YOU GUYS NEED TO SORT THIS OUT AND STOP CHARGING ME RECCONECTION FEE AN RATHER COMPISATE ME FOR ALL THIS NONSENSE ..I HAVE BEEN VERY PATIET WITH YOU BUT BELIVE ME AFTER THIS IM TAKING THIS TO OMBUSMAN AS YOU ARE CONTINUOSLY FAILING TO RESOLVE IT.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
