Urgent

I don't even know where to start.. I have been emotionally and financially crushed by this companies cruelty. I have been given wrong information regarding my bill for my explora, by stuff and management at Multichoice. On the 4th of December I paid R900 as I was not aware how much I was owing, I don't receive any statement or texts showing my bill.. Unless I call because I have been disconnected. On the 28th of December I paid R549 which is my premium for price look.. I was disconnected again on the 4th of Jan and was asked to pay R598 and that was the amount due, I spent the whole day on the phone calling them and requested a call back from the manager Rennie, I confirmed the number to be call on and still was called on an incorrect numbe.. I only found that out when I called them. Rennie assured me that was the balance to pay 'R598'.. Which I paid and sent proof to Thembi and she reconnected me. On the 9th of Jan I received a text saying I'm owing money.. I ended up being admitted at Akeso Clinic, since I ended up being in very bad argument with my husband as the explore is my responsibility.. To him I'm failing to deal with my responsibilities and to my kids a failure. Yesterday I was disconnected again and Multichoice demanding R1104. 85 as per their recording this amount was not allocated in August 2019..as per Rennie and the rest of the stuff they gave me incorrect information and demanded I pay this to be reconnected. I'm upset and emotionally drained because of Multichoice. I have paid the amount I was asked of R1104. 85 because I'm admitted and my kids can not watch the television. I asked to be called by a manager today since the agent couldn't give me correct information and I was running out of airtime. But Thembi the manager never called me. I beg you to help me.. Please, I'm in so much de-stress. I look forward to your prompt feedback.

Regards, Nobuhle Msimango