Upset no service

********** 119080 SR Koopman Please I request a full refund of my funds paid for service I am not receiving. Error message waiting for communication from Xtra view. Everytime I call the center they say on their side there is no problem. But since this service is connected I have never watched TV. I request to cancel this account please and a full refund be given to me the soonest. Please contact me for my bank details.