1 reviews | Active since Nov 2017
Upset customer
So I've cganged my banking details with Multichoice and the debit order was suppose to go off on the 26th of April and nothing happened. Now I've received emails regarding this and now they want over R800 for their own fault. How is this my problem. Dstv I want this sorted on your behalf because this is your fault and not mine. Give your people sufficient training and you won't have upset customers. Very disappointed in the customer service.
Dear Frederik Joubert
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Frederik Joubert
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Frederik Joubert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and advised on the billing on your account and our mag tape run for debit orders. We confirm that your debit order has been removed as per your request and your service is currently inactive.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Frederik Joubert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and advised on the billing on your account and our mag tape run for debit orders. We confirm that your debit order has been removed as per your request and your service is currently inactive.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,