LM
Lungile M

1 reviews | Active since Apr 2025

17 Jun 2025, 12:39

UPROFFESIONAL ******ION

I have cancelled my streaming service 2 years ago as I moved my service to Rain, I also cancelled the insurance on my package and was advised to pay R1075 on the 18th December 2023 as cancellation fee, now a few weeks ago I was advised via Whatsapp to pay R304 before 10th June 2025, then another R414 before 07/06/2025 which if conflicting what I was told over the phone.

I went as far back as 2023 to pull proof of the payment I made to them and sent the bank statement via email, and I going back and forth, with the email agent and he/she is insisting that I MUST pay This godforsaken R400 - although I am attaching the bank statement and I have highlighted this R1075,

My Customer number is ***0

0
Replies (0)