JM
Jacques M
1 reviews | Active since Feb 2023
24 Feb 2023, 12:37
Upgraded DSTV FREE decoder
Just a warning, l got talked into upgrading my explora decoder to the " better" ultra explora decoder which is plug and play, after paying a DSTV installer R4250 my Plug and play decoder works nnow works. Thank you Multi choice for upgrading me for FREE
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
24 Feb 2023, 14:42Hi Jacques Maritz,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Feb 2023, 14:42
Official
Hi Jacques Maritz,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
JM
Jacques M's updateReviewer Update
24 Feb 2023, 15:00To make the problem worse after paying the DSTV installer R4112 it took 30 min for the E48 message to reapair andthe only advice the DSTV customer care line had that l should get a installer or bring in the "PLUG AND PLAY" decoder. This is a **** to create work for your installers
JM
Jacques M's update24 Feb 2023, 15:00
Reviewer Update
To make the problem worse after paying the DSTV installer R4112 it took 30 min for the E48 message to reapair andthe only advice the DSTV customer care line had that l should get a installer or bring in the "PLUG AND PLAY" decoder. This is a **** to create work for your installers
JM
Jacques M's updateReviewer Update
24 Feb 2023, 15:00To make the problem worse after paying the DSTV installer R4112 it took 30 min for the E48 message to reapair andthe only advice the DSTV customer care line had that l should get a installer or bring in the "PLUG AND PLAY" decoder. This is a **** to create work for your installers
JM
Jacques M's update24 Feb 2023, 15:00
Reviewer Update
To make the problem worse after paying the DSTV installer R4112 it took 30 min for the E48 message to reapair andthe only advice the DSTV customer care line had that l should get a installer or bring in the "PLUG AND PLAY" decoder. This is a **** to create work for your installers
JM
Jacques M's updateReviewer Update
25 Feb 2023, 14:55Useless, this happens when you have a monopoly do not care l am paying for a service that l do not have, DSTV call centre flat out lies to customers just to get you of the line or put you on hold and never comes back to you.
Explora ultra decoder ******* just developed to create work for their installers. I have been a customer from the 80 when Multi choice started but get no loyalty from them l say again USELESS
Explora ultra decoder ******* just developed to create work for their installers. I have been a customer from the 80 when Multi choice started but get no loyalty from them l say again USELESS
JM
Jacques M's update25 Feb 2023, 14:55
Reviewer Update
Useless, this happens when you have a monopoly do not care l am paying for a service that l do not have, DSTV call centre flat out lies to customers just to get you of the line or put you on hold and never comes back to you.
Explora ultra decoder ******* just developed to create work for their installers. I have been a customer from the 80 when Multi choice started but get no loyalty from them l say again USELESS
Explora ultra decoder ******* just developed to create work for their installers. I have been a customer from the 80 when Multi choice started but get no loyalty from them l say again USELESS