HB
Hesan B
1 reviews | Active since Feb 2016
03 Feb 2016, 15:15
Upgrade to explorer, Biggest mistake ever
Upgrade to explorer and call centre allocated wrong package to me. It is day 3 and not fixed and now i don't have DSTV, only few channels. And call centre keep on saying it is escalated but no feedback! Worse service ever!!!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Feb 2016, 13:46Hello Hesan1978,
We're sorry to hear of the disappointment and of the inconvenience you have experienced with your account.
Our records indicate that you have been assisted and your problem was resolved.
We sincerely apologise for the delayed response and for the inconvenience caused.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and of the inconvenience you have experienced with your account.
Our records indicate that you have been assisted and your problem was resolved.
We sincerely apologise for the delayed response and for the inconvenience caused.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply13 Feb 2016, 13:46
Official
Hello Hesan1978,
We're sorry to hear of the disappointment and of the inconvenience you have experienced with your account.
Our records indicate that you have been assisted and your problem was resolved.
We sincerely apologise for the delayed response and for the inconvenience caused.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and of the inconvenience you have experienced with your account.
Our records indicate that you have been assisted and your problem was resolved.
We sincerely apologise for the delayed response and for the inconvenience caused.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna