PL
Pola L

1 reviews | Active since Apr 2023

05 Apr 2023, 08:58

Upgrade that never happened

Hello on the 10th of Feb 2023 i got a message to upgrade to family i will be moved up to compact , i did that but that never happen even paid R400 something please explain why that never happened.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Apr 2023, 09:10
Official
Hi Pola, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

PL
Pola L's update06 Apr 2023, 16:37
Reviewer Update
Hello , since you communicated you are attending my query and you do not provide me with your turnaround time for feedback , i am very disappoint with your service and i would like to downgrade my subscription.