AB
Augus B
1 reviews | Active since Nov 2019
12 Nov 2022, 10:59
Upgrade Package ****
I wish there was a way that DSTV could be exposed for the way they do business, you show no care for customer issues and complaints. I honestly regret being a customer in the first place. I already paid for current viewing for Access Package and towards end of October I upgraded to Compact Package but you expect me to pay R345. I have been speaking to different Agents and even 25 minutes on the phone but no help. You'll lose loyal customers I tell you.
This is the most frustrating experience I have ever endured with a service provider. Shocking and disappointing by DSTV.
I shall highly be obliged to your act of kindness if you could resolve this matter amicably.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Nov 2022, 13:23Hi Augus,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Nov 2022, 13:23
Official
Hi Augus,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
AB
Augus B's updateReviewer Update
14 Nov 2022, 14:06I am still waiting for a call. Otherwise I won't make a payment tomorrow. I'm not happy with your silent resolution.
AB
Augus B's update14 Nov 2022, 14:06
Reviewer Update
I am still waiting for a call. Otherwise I won't make a payment tomorrow. I'm not happy with your silent resolution.