rL
riaan L

1 reviews | Active since May 2014

10 May 2016, 19:15

Upgrade and we will deliver - ya right

<p>So we upgraded to this Price lock promo and Guess what </p> <p>First the installers was a now show</p> <p>Then eventually i got hold of one and instalation done (PS the dude did not even format my decoder _ boxx office off for 2 weeks) Nice </p> <p>Guess what - they took my LNB and when i called your call centre you did not even try to ***ist (pathertic)</p> <p>Now i called for my WIFI ****le to connect to the net as it was to be delivered with the decoder </p> <p>Guess what - Called the call centre and again pillar to post - still dont have it </p> <p> </p> <p>So do me a favour - can you collect you .. for being nice your decoder and re-imburse me ASAP as clearly you do not knwo what service is </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 May 2016, 12:40
Official

Dear Mrs E Langford

Thank you for taking the time to contact us. We've escalated your complain to our DPP payment plan department for investigation and a urgent call back.

Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.

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Regards

Nesta